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Best Western Hotel Universo - Rome

Via Principe Amedeo 5/B, Rome, Italy, I-00185  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Hotel Universo - Rome

Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Sauna

Laundry

Verified Reviews:

  • Beautiful hotel - Small fitness center - Wifi was free - Prices are quite acceptable
  • Near the city's subway system - Rooms were very modern - Beds were comfy - Good service
  • Walking distance of almost anything - No swimming pool - Rooms were very clean - Good restaurant
  • Nice hotel near train station - Wifi is not available - No a/c - Breakfast is included
  • Front desk were charming - Breakfast was also just fine - Bathroom was huge - Would stay here again

Overview

The 4-star Best Western Hotel Universo offers a non-smoking accommodation in Vatican City - Prati district of Rome. The hotel's Roman building set in the heart of Rome was completely refurbished in 2004.

Mausoleo di Santa Costanza are within a 30-minute walk of the property. Rome city center is 2 km away.

The hotel is set next to a gallery, a basilica and a theater.

Guests can reach Best Western Hotel Universo by car from Ciampino airport in 20 minutes.

Rooms

Best Western Hotel Universo features 199 guestrooms with heating, LCD TV, a personal safe, a personal computer and a trouser press. They are fitted with spacious bathrooms with a hairdryer, guest toiletries and dressing gowns.

Eat & Drink

Guests are offered a varied buffet breakfast served in the restaurant. The traditional restaurant treats guests with local meals in a welcoming setting. Locanda del Principe and Ristorante Washington are situated in a quiet area, about 50 meters from the venue.

Services

Comforts like an ATM, an elevator and a luggage storage are provided on site.

Relax

Best Western Hotel Universo also has cots, a special menu and a playstation for guests travelling with children. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   8.  Number of rooms:   199.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Free safe at reception
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Children's buffet

Leisure facilities

  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone
  • Toilet

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Hotel Universo - Rome Rome location
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Hotel Address:

Via Principe Amedeo 5/B, Rome, Italy, I-00185

Get directions
City Centre
  • Rome
    4000 ft
Airports
Train Stations
  • Roma Termini
    1000 ft
  • Rome Termini Train Station
    1000 ft
Underground stations
  • Repubblica - Teatro dell'Opera
    1000 ft
  • Termini
    1400 ft
Restaurants
  • Ristorante Alessio (cuisine: Italian)
    300 ft
  • La Gallina Bianca (cuisine: Italian)
    400 ft
Parks
  • Viminale
    400 ft
  • Esquilino
    700 ft
Beaches
  • Stabilimento La Cannuccia
    1100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    199

Hotel Awards

ItalianHOTEL AWARDSRecommendedRomeBest Western Hotel Universo

According to guest reviews, the hotel has been rated as
Best Family Hotels in Italy

Use Badge

Rooms and availability

Small Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Double Room with Small Double Bed

Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Bathroom:Spacious bathroom
  • Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Club Double /Free Welcome Drink-1 Dinner or Lunch drinks excl per stay free minibar free wifi late checkout 3pm.. BED & BREAKFAST. Dynamic product

Club Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Club Single /Free Welcome Drink-1 Dinner or Lunch drinks excl per stay free minibar free wifi late checkout 3pm.. BED & BREAKFAST. Dynamic product

Basic Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • Dining:Coffee/tea maker
Room Description:

DOUBLE BASIC. ROOM ONLY. Non refundable

Best Western Hotel Universo photos Room
Standard Twin Room
  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 French bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Bedding:Cots
  • Sofa bed
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Standard Triple. BED & BREAKFAST. Dynamic product

Best Western Hotel Universo photos Exterior Hotel information
Standard King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 King-size bed and 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

1 King Bed, Junior Suite, 32 Square Meters, Two Levels, Living Area, Wi-Fi, Tea/Coffee

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Twin room sole use

Best Western Hotel Universo photos Exterior Hotel information
Standard Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed and 1 Single bed, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Work desk
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bedding:Cots
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|1 King 1 Single Standard Room, Triple Room, Wi-Fi, Tea/Coffee

Best Western Hotel Universo photos Exterior
Triple Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, Sleeping arrangements for 3 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bedding:Cots
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

TRIPLE KING SIZE BED. ROOM ONLY. Non refundable

Shared Bathroom Dormitory Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Beds in shared room, 1 Bed in shared room

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • + More
  • Bathroom:Shared bathroom
Room Description:

Shared Facility|Bed in Dorm with 2 beds (shared bathroom)

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
Room Description:

QUADRUPLE KING SIZE BED. ROOM ONLY. Non refundable

Best Western Hotel Universo photos Room
Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Bedding:Cots
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Classic Junior Suite. BED & BREAKFAST. Dynamic product

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

JUNIOR SUITE KING SIZE BED. ROOM ONLY. Non refundable

Family Double Room
  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Connecting room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Wake up service
Room Description:

Standard|1KING 2 SINGLE BEDS,FAMROO,WIFI,TEACOF ( No Breakfast )

Family Connecting Room
  • Max occupancy:

    4 persons

  • Check Prices
Family Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Family Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Family Room, Multiple Beds

Family Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Wi-Fi
Room Description:

Triple room

Best Western Hotel Universo photos Room
Superior Twin Room
  • Room size:

    250 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Trousers press
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bedding:Cots
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Superior Single. BED & BREAKFAST. Dynamic product

Superior Connecting Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
Room Description:

1king 2 Single Beds( Family Room, Superior Room, 2 Connecting Rooms, Wi-Fi, Coffee And Tea Maker)

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Wake up service
Room Description:

Superior|1 King Bed Superior Room, Wi-Fi, Tea/Coffee

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Queen-size bed

  • Check Prices
Room Description:

Superior Single. BED & BREAKFAST. Dynamic product

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Superior Triple. BED & BREAKFAST. Dynamic product

Deluxe Room
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Wake up service
Room Description:

Deluxe|1 King Bed Deluxe Room, Two Levels, Wi-Fi, Coffee And Tea Maker

Comfort Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
Room Description:

DOUBLE COMFORT. ROOM ONLY. Standard rate

Comfort King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
Room Description:

Standard|1 King Bed Comfort Room, Twin On Request, Wi-Fi, Coffee And Tea Maker

Comfort Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
Room Description:

Standard|1 King 1 Single Comfort Room, Wi-Fi, Coffee And Tea Maker

Comfort Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Best Western Hotel Universo photos Room
Semi Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 French bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bedding:Cots
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup

Best Western Hotel Universo Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Stazione Termini700 ft

Popular areas

  • Piazza della Repubblica700 ft

Places of interest

  • iCavour Conference Centre400 ft

Train stations

Museums

  • Roman National Museum400 ft
  • National Museum of Rome400 ft

Theaters

  • Teatro dell'Opera di Roma400 ft

Underground stations

  • Repubblica - Teatro dell'Opera700 ft

Local attractions

  • Pantheon1.1 mi
    Piazza della Rotonda
  • Villa Borghese5200 ft
    P.zzale del Museo Borghese
  • Villa Medici - Accademia di Francia a Roma 5000 ft
    Viale della Trinita dei Monti, 1a
  • Galleria Borghese5300 ft
    Piazzale del Museo Borghese 5
  • Tempio di Adriano 5000 ft
    Piazza di Pietra, 1

Near the hotel

  • Colosseum4100 ft
    Piazza del Colosseo
  • Museo Nazionale Romano - Palazzo Massimo alle Terme600 ft
    Largo di Villa Peretti 67 Museo Nazionale Romano
  • Stazione Termini700 ft
    Piazza dei Cinquecento, 1
  • Enoteca Goffredo Chirra600 ft
    Via Torino, 133 00184
  • Viminale400 ft
    RomeItaly
  • Museo Nazionale Romano500 ft
    Largo di Villa Peretti 67, Rome
  • Gelateria La Martorana 600 ft
    via Torino 129

Restaurants nearby

  • Ristorante Alessio300 ft

    Address: Via del Viminale 2 G
    Phone: 0039-064885271

    82% likes this, based on 499 reviews
    Cuisine: Italian

  • Locanda del Principe100 ft

    Address: Via Principe Amedeo, 4
    Phone: 06 9517712

    72% likes this, based on 112 reviews
    Cuisine: Italian
    Price Range: USD 29 - USD 36

  • Ristorante Terme di Diocleziano300 ft

    Address: Via del Viminale, 3/A
    Phone: +39 06 4872120

    63% likes this, based on 329 reviews
    Cuisine: Italian

  • La Gallina Bianca400 ft

    Address: Via Antonio Rosmini, 5/11
    Phone: 06 4743777

    63% likes this, based on 546 reviews
    Cuisine: Italian

  • Ristorante Fulvimari100 ft

    Address: Via Principe Amedeo 7h

    56% likes this, based on 32 reviews
    Cuisine: Italian

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    199

Hotel Awards

ItalianHOTEL AWARDSRecommendedRomeBest Western Hotel Universo

According to guest reviews, the hotel has been rated as
Best Family Hotels in Italy

Use Badge

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Best Western Hotel Universo Reviews

Guest reviews are submitted by our customers after their stay at Best Western Hotel Universo

Average guest rating

7.8out of 10
Fabulous
Based on 475 reviews

Guest reviews

  • Couple
    9.6

    ...Good and friendly stuff... Nice location...

    ...Breakfast is rich but the quality of the food was average...i can say the only downfall ...some other say that this is common in *** hotels of Rome ...

  • Group of friends
    7.4

    we were very comfortableat hotel and location is great.we had a late checkout at no extra charge.

  • Family with children
    6.2

    The room was nice but did not have a view not that many rooms in Rome would have a view. It also had free internet in the room.

    The staff were very rude & unhelpful. Upon checkin we were told that our room did not exist and they were not appolagetic at all. The staff at breakfast time were very rude & unwelcoming. They started packing up breakfast even before 10.30am. I saw some patrons turn up right on 10.30 and they were told to go to the bar & order a meal. Althought the bathroom looked nice the water in the shower poured out which became annoying having to mop up the water. I dont mind a few splashes but the shower we had the water just poured out.

  • Single
    9.2

    Close to Termini, Room was large, nice bathroom, desk, TV,clean, Brekfast was very nice in a larger room

    AC was not cold. did not match the thermostat. Only one staff member spoke English and at one point about 12 people need him so I had to leave the hotel and come back. Instructions about the internet were not clear, They said they had WIFI, then I needed to get a password from the desk. Then I eventually found out the LAN line in the room is the only internet but that was not clear from the staff or any info in the room

  • Older travelers
    7.8

    General service was good and food (breakfast) was good. I found the reception staff a bit tetchy on arrival - about 10:00pm on Friday 18th.Room was excellent.

    I found the glass shelf over the foot wash to be a hazzard as I hit my head off it several times.Air conditioning needs to be explained on arrival as controls vary from hotel to hotel

  • Older travelers
    10.0

    The location suited our needsThe service received was excellent

  • Family with children
    7.0

    Location ( Very near to the Termini Station) around 5 minutes walking. Free Wi-Fi. Computer and printer in the lobby available to all guest. Clean Room.

    Room is kinda Small. Bathtub is bad. Breakfast is so bad. Staff was not helpful at all (I asked for and adapter to charge my laptop and cell phone the didnt have and they didnt even try to look for one) I had to buy one for 8 euros across the street from the hotel. I asked for a 2 hours late check out they didnt give me. Again Breakfast is so bad. Better not to take breakfast. Mini bar is very small. No safe in the room I had to leave my stuff at the reception before going out to visit the city.

  • Family with children
    9.6

    The reception staff were very helpful and spoke perfect English. There is a luggage porter which was handy for us a family of 4. The rooms were modern, air conditioned and clean. The breakfast had a good variety of hot and cold food and there was a bar where you could order a cup of tea for your room. We paid 50euro to extend our check out until 3.30 because we had to return our hire car to Rome airport and get back to Termini station by 4.00pm. This meant we could leave all our luggage with our sons while we returned the car. The hotel is very close to Termini station and we walked to the Colosseum and the Trevi fountain quite easily. There was good wi-fi available free in the rooms.

    The parking for the car is not at the hotel, it is just around the corner in a separate parking lot. It cost 35 euro for 24 hours and they park the car for you. They only take cash. It looked like it was a little dodgy but it all worked out perfectly for us.

  • Group of friends
    7.0

    Rooms are clear. The location was in a very able to start your tour of the city.

    The staff was not courteous, Breakfast was moderate. Pretty much the staff was of another origin.

  • Couple
    8.2

    The room is comfortable, location is good.

    Room facilities is not enough even there's no hot water, we have to pickup downstair at the restaurant and the staff with a bad face.

  • Couple
    7.4

    Good breakfast, location, close to Termini train station.

    In our room it was very loud working air condition, it was impossible to sleep when it was turned on, also quite dark room even in the morning it was necessary to tun on light.

  • Couple
    10.0

    Magnificent breakfast and number. An accurate kind and conditions. Convenient site. The basic sights are nearby located; affinity to the central station; it is located in silent street.

  • Couple
    9.2

    The location of the hotel was excellent, we managed to visit most of Rome sites going on foot. It is also near termini station, which was a big plus, if you use public transportation to get from airport to Rome. The room that we stayed in was modern and clean, very comfortable bed, nice balcony. They also serve normal breakfast.

    Wifi requires a new password every day, which is not very nice, as you have to leave the room first, to get internet connection in the morning. Also I got no connection at all one night, but I can't say for sure if this was one time thing, or the internet is always turned off at night.

  • Single
    10.0

    everything.the staff was very helpful,very good service,very good breakfast. everybody was very polite and they give you many informations about everything.

    slow internet in the rooms.

  • Older travelers
    7.0

    good location for the train station

    The breakfast was very poor and the coffee from the machine one could not drink

How to reach hotel

hotel Best Western Hotel Universo - Rome Rome location
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Hotel Address:

Via Principe Amedeo 5/B, Rome, Italy, I-00185

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City Centre
  • Rome
    4000 ft
Airports
Train Stations
  • Roma Termini
    1000 ft
  • Rome Termini Train Station
    1000 ft
Underground stations
  • Repubblica - Teatro dell'Opera
    1000 ft
  • Termini
    1400 ft
Restaurants
  • Ristorante Alessio (cuisine: Italian)
    300 ft
  • La Gallina Bianca (cuisine: Italian)
    400 ft
Parks
  • Viminale
    400 ft
  • Esquilino
    700 ft
Beaches
  • Stabilimento La Cannuccia
    1100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    199

Hotel Awards

ItalianHOTEL AWARDSRecommendedRomeBest Western Hotel Universo

According to guest reviews, the hotel has been rated as
Best Family Hotels in Italy

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